Privacy statement

Privacy statement

Introduction

Jarva ("we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, and protect your information when you useour AI marketing solution, whether you're in our beta testing phase or once Jarva is fully public.

What Information We Collect

We collect the following data to provide and optimize our services:

- Account Information: Your name, email address, and any other details you provide during registration.

- Ad Account Data: Data from your advertising accounts (e.g., Google, Facebook, Instagram) to manage and optimize your campaigns.

- Shop Data: Data related to your online store (e.g., products, pricing, and sales) to customize marketing strategies.

- Social Media Data: Metrics from social media accounts connected to our platform.

- Usage Data: Information on how you use our service, including website and campaign performance tracked via in-house and third-party tools.



How We Use Your Data

We use the data we collect from you in several ways to provide and optimize Jarva’s services, particularly to enhance the effectiveness of your marketing campaigns. Our primary focus is to ensure your ads are optimized across all platforms and that Jarva continues to learn and improve using the data you provide. Here’s a breakdown of how we use your data:

1. Running and Optimizing Campaigns: Jarva uses your ad account data, shop data, and social media metrics to create, monitor, and optimize marketing campaigns in real time. By analyzing campaign performance and user engagement, Jarva adjusts ad targeting, budgeting, and delivery to ensure the best possible results.

2. Training and Improving Jarva’s AI: As an AI-driven marketing platform, Jarva’s effectiveness is deeply connected to its ability to learn from the data it processes. When you use Jarva, the data you provide (such as ad performance, shop data, and campaign metrics) is fed into our machine learning models. This data allows our AI to:

- Learn Patterns: The AI detects patterns in how users interact with your ads, which platforms perform best for your products, and which content drives the most conversions. Over time, it uses these patterns to optimize future campaigns.

- Improve Targeting: By analyzing historical campaign data, Jarva’s AI becomes more effective at identifying the right audiences for your ads, ensuring that your marketing efforts reach the people most likely to engage.

- Adapt in Real-Time: The AI continually learns from new data, allowing it to adjust campaigns in real time. Whether that’s changing ad spend distribution or retargeting strategies, Jarva’s AI is designed to evolve with every interaction.

Important: While your data is used to train and improve the AI’s models, this process is fully anonymized. Your personal information (e.g., name, email) is never shared or exposed in the training process. We strictly use non-personal data like performance metrics and user interactions with your ads to refine the AI’s understanding of campaign efficiency.

3. Personalization of Campaigns: Jarva uses the data from your online store and social media accounts to tailor your marketing campaigns to your specific needs. For instance, product details, pricing information, and customer behavior are factored into the way Jarva sets up and optimizes your ads. This helps ensure that each campaign is relevant to your audience and drives higher engagement.

4. User and Account Support: We use your account information (such as name and email) to provide you with support and communicate updates related to Jarva. This includes notifying you of new features, responding to inquiries, and assisting with any troubleshooting needs.

5. Data Analytics and Insights: Jarva not only runs your campaigns but also provides you with detailed analytics on how your ads perform. The AI uses the data it collects to generate reports and insights, showing which campaigns perform best, which audiences engage most, and how to improve future campaigns. These insights are derived from the data you provide and are aimed at helping you make more informed decisions.

6. Compliance with Legal Requirements: In certain cases, we may need to use your data to comply with legal obligations, such as regulatory requirements or law enforcement requests. However, this will only happen if it is required by law, and we will ensure that your privacy is respected in the process.

By using Jarva, you consent to the collection, use, and processing of your personal data as described in this Privacy Statement. This includes the use of your data for purposes such as running and optimizing ad campaigns, training our AI models, and improving the overall performance of the platform.

Data Storage and Security

We store your data on secure, in-house servers. Only the owner of Jarva and select team members have access. We do not sell or share your data with third parties. Platforms like Google and Facebook access data to run your ads under their own privacy policies.



Cross-Border Data Transfers

Jarva operates on servers located in different countries, including Iceland and potentially other regions via third-party cloud providers such as Amazon Web Services (AWS). By using Jarva, you acknowledge and consent to your data being transferred, stored, and processed in countries outside of your country of residence. We ensure that any data transferred across borders is protected by appropriate safeguards to comply with applicable data protection laws, regardless of where it is processed.

Your Rights

You can:

- Access and update your data at any time.

- Request to delete your account and all associated data.

- Opt out of data collection and request full removal of your data from our servers.



Third-Party Integrations

Jarva integrates with third-party platforms like Google Ads and Facebook. These platforms may process data on your behalf when running campaigns. We encourage you to review their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor the performance of your marketing campaigns. This includes tools like Google Analytics and Facebook Pixel, which collect non-personally identifiable data.



Data Retention

We retain your data as long as your account remains active. If you delete your account, all associated data will be deleted within [90] days.

Changes to This Privacy Statement

We may update this Privacy Statement as we develop Jarva. If we make significant changes, we will notify you by email or through our platform.

Contact Us

If you have any questions or concerns about this Privacy Statement or how your data is handled, please contact us at: support@jarva.ai