Terms of service
Acceptance of Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Jarva (“we”, “us”, or “our”).
By accessing or using the Jarva platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the platform.
Your use of Jarva is also subject to our Privacy Policy, which explains how we collect and process personal data.
Jarva reserves the right to modify these Terms at any time, and any changes will be effective upon posting.
Use of the Platform
You agree to use Jarva only for lawful purposes and in accordance with these Terms. You must not use Jarva in any way that breaches any applicable law or regulation, or that is fraudulent, harmful, or intended to harm others.
- Eligibility: You must be at least 18 years old to use Jarva. If you are using Jarva on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials and are responsible for all activities that occur under your account.
- Prohibited Conduct: You agree not to misuse the platform, including, but not limited to, attempting to gain unauthorized access, transmitting malicious software, or interfering with the normal functioning of the platform.
- Third-Party Platform Rules: You agree to comply with all applicable terms, policies, and guidelines of any third-party platforms connected to Jarva, including Google and Meta.
Describtion of Service
Jarva is an AI-driven marketing platform designed to assist users in managing, optimizing, and analyzing advertising campaigns across supported third-party platforms. Jarva provides automated tools, recommendations, and insights intended to support marketing decision-making.
Jarva does not guarantee specific results, performance outcomes, or increases in revenue, conversions, or advertising effectiveness. Decisions made based on information or outputs provided by the platform remain the sole responsibility of the user.
Account Termination
We reserve the right to terminate or suspend your account without prior notice if you violate these Terms or engage in behavior that disrupts or harms the platform.
- User-Initiated Termination: You may close your account at any time. Upon termination, you will no longer have access to your account, and your data may be permanently deleted in accordance with our Data Retention Policy.
Payment and Billing
Jarva is invite-only. Subscription pricing is shown in-app during setup. Unless otherwise stated, fees are exclusive of applicable taxes, which may be charged in addition where required by law.
If you start mid-month, your first charge is prorated for the remainder of the month, then renews on the 1st of each month. You authorize recurring charges until you cancel. You can cancel anytime in-app; cancellation takes effect at the end of the current billing period unless otherwise stated at checkout. Fees are non-refundable.
If payment is overdue, Jarva may restrict access after 7 days. After 10 days overdue, Jarva may pause ads it manages through your connected Meta/Google accounts to prevent additional ad spend. Access may be restored after successful payment; ad changes may take time to apply on third-party platforms.
Availability and Service Changes
Jarva does not guarantee that the platform will be available at all times or that access will be uninterrupted or error-free. The platform may be temporarily unavailable due to maintenance, updates, or factors outside of Jarva’s control.
Jarva reserves the right to modify, suspend, or discontinue any part of the platform or its features at any time, with or without notice.
Intellectual Property
All content and materials on Jarva, including the AI technology, designs, text, graphics, logos, and software, are owned by or licensed to Jarva and are protected by intellectual property laws.
- User-Generated Content: By submitting content to Jarva (e.g., ads, images, or media), you grant Jarva a worldwide, royalty-free, non-exclusive license to use, reproduce, and distribute your content as part of our services.
- Restrictions: You may not copy, modify, distribute, or sell any of Jarva's intellectual property without prior written consent.
Subject to your compliance with these Terms and payment of applicable fees, Jarva grants you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your internal business purposes.
Data Privacy
Your use of Jarva is subject to our Privacy and Cookie Policy, which explains how we collect, use, and store your data. By using Jarva, you agree to the terms of our Privacy Policy.
Limitation of Liability
Jarva provides its platform on an "as-is" and "as-available" basis. We do not guarantee that the platform will be error-free or that your use of the platform will result in specific outcomes.
- No Warranty: To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
- Liability Cap: In no event shall Jarva, its affiliates, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the platform. Our total liability for any claim arising out of these Terms shall not exceed the amount you paid for the use of our platform in the past 12 months.
Nothing in these Terms shall limit or exclude liability to the extent that such liability cannot be limited or excluded under applicable law.
Indemnification
You agree to indemnify and hold harmless Jarva, its officers, directors, employees, and affiliates from and against any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the platform, your breach of these Terms, or your violation of any third-party rights.
Third-Party Services and Integrations
Jarva integrates with third-party platforms (e.g., Google Ads, Facebook) to provide its services. Your use of these services is subject to their respective terms and conditions, and you agree to comply with all applicable terms, policies, and guidelines of such third-party platforms when using Jarva.
Jarva is not responsible for any actions taken by these third parties or the content they provide.
Dispute Resolution
If a dispute arises between you and Jarva, we encourage you to contact us to resolve the issue informally. If we cannot resolve the dispute through negotiation:
- Governing Law: These Terms will be governed by and construed in accordance with the laws of Denmark.
- Jurisdiction: You agree to submit to the jurisdiction of the courts located in Iceland for the resolution of any disputes.
Changes to These Terms
Jarva reserves the right to modify these Terms from time to time. Any changes will be posted on the Jarva website or within the platform and will become effective when posted. Your continued use of the platform after changes are posted constitutes acceptance of the updated Terms.
Last updated: [3.Jan 2026]
Severabillity and Entire Agreement
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Jarva regarding the use of the platform.
Contact Information
If you have any questions or concerns about these Terms, please contact us at: support@jarva.ai